Want a different ticket type?
Wanting to extending your time with us? Go from a single day ticket to multiple days and/or add camping!?
Look no further, the process for this is easy as pie and outlined below.
Simply login to your Eventbrite account, with the email address and password you created when purchasing your tickets. Click on your Account menu and then select ‘Tickets’. Please note, if you are not the original purchaser of the ticket and the ticket is not in your Eventbrite account, you will need to change your ticket via the person who purchased your ticket.
Once on the Tickets tab, select your order you wish to change. Once within this order, you will see a ’Transfer’ button on the top right corner, simply click on that and then click ‘Change Ticket’. You will then be directed to a new screen which shows the different ticket types available to you; select the new ticket type you would like. Eventbrite will then ask you to pay the difference between your old ticket type and the new one, go through the payment process as normal.
Once completed, you will be emailed your new ticket confirmation email. If you check back in your Eventbrite account, you will notice your ticket has been transferred over to your new ticket type and you’re all set to go!
*Please note, this option is only applicable for changing GA tickets into tickets that enable you to have a longer stay with us. i.e changing a 30th GA ticket into a 2 day GA ticket. It is not applicable for Glamping packages, if you wish to change a GA ticket, to a Glamping package, please contact us on firstname.lastname@example.org
Wanting to upgrade your ticket to VIP or add on a Campervan Pass?
Whether you already have an existing ticket type or are starting your order from scratch, the process for obtaining VIP and/or Campervan passes is stress free. Treat these two ticket options as add-ons, they are not included in any GA ticket, you always need to purchase them in addition to your GA ticket. If you’re making a new order, simply select the GA ticket you would like AND the upgrade you’re after. This will mean at the festival check-in, you are to supply us with x2 tickets, one for your GA and one for your upgrade.
If you’ve already purchased your GA ticket, don’t worry the process is just as simple. Just head back to our ticketing page here, and complete a new order for your upgrade. Please remember to use the same email address and details as you did to purchase your GA ticket. When at the festival, please bring BOTH your GA ticket and your upgrade ticket to check-in.